RED Team Operations Sr. Associate or Manager

Location: New Delhi, India; or  Nairobi, Kenya 

IDinsight’s Research, Evaluation, and Data (RED) Team is composed of senior leaders and technical experts that allow IDinsight to deliver high impact technical services to the social sector. This role will be critical in setting the RED Team, and by extension all of IDinsight, up for success and will drive our critical growth strategies for the next few years.

About IDinsight

IDinsight helps leaders combat poverty worldwide by designing, deploying and promoting evidence-generating tools. We tailor the best methodologies to partner needs and constraints to fuse evidence with action. We serve governments, NGOs, foundations and social businesses across Africa and Asia in all major program areas including health, education, agriculture, livelihoods, finance, energy and governance. As a non-profit, we are laser-focused on enabling maximum social impact to improve millions of lives. Our approach rests on four pillars: 

• Rigorous: We develop and use a wide-range of cutting-edge data and evidence tools, including experimental evaluations, monitoring systems, data analytics and visualization, process evaluations, machine learning and more.
• Cost-effective: Every dollar spent is justified by expected impact. If funds could be better used in another way, we say so. 
• Timely: Actionable information is delivered in time for client decision-making deadlines. 
• Demand-driven: We deploy solutions tailored to partner contexts and needs with no competing agendas.

Our diverse, growing team of outstanding colleagues operate in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org.  

About the RED Team Operations Sr. Associate / Manager role

The RED Team is the nerve center behind IDinsight's mission to conduct high-quality, technically accurate, rigorous, ethical, and transparent work. RED Team members are the sectoral specialists and methodological experts on client engagements. And it takes the lead on some of the most technically complex client engagements, such as the data science, data engineering and monitoring systems work. It is responsible for setting the technical standards and producing and maintaining the technical resources of the organization, while ensuring the technical professional development of all IDinsight staff.

To support RED Team leadership, the Operations Sr. Associate’s / Manager’s responsibilities will include:

• Drive forward the RED Team Strategy
• Help determine skills strengths and gaps on the RED Team as a whole
• Drive recruitment processes for key hires on a rapidly growing team
• Staff RED Team members on projects
• Assign RED team members to projects based on specialization and capacity
• Track members’ allocation and utilization 
• Facilitate knowledge/information management across RED Team and organization
• Assist DSEM team with client development of high impact potential projects including coordination with regional teams across IDinsight
• Help budget leads track team finances
• Support the agenda-setting for weekly team meetings and annual retreats
• Serve as the Ethics Review Committee Coordinator
• Track project teams’ IRB and ethics review status
• Track project publication status
• Maintain the IDinsight public data repository, and supporting teams on publishing data to the repository
• Assist the RED Team Director and DSEM Director with executing other important and time sensitive work streams as they arise.

This role will report directly to the RED Team Director and will interact regularly with the DSEM Directors and RED Team Operations. While being housed in the RED team, this position will also regularly interact with the IDinsight Global Operations team as well with the Chiefs of Staff of other IDinsight teams. 

Qualifications

An ideal RED Team Operations Sr. Associate / Manager must: 

• Effectively manage complex strategic projects and operations from start to finish
• Be proactive and organized
• Have attention for detail, while being able to zoom out and understand the big picture
• Be excited to create and deploy high-impact internal systems
• Be able to navigate and build Excel documents / GoogleSheets like a pro
• Have a knack for figuring out how new software systems work
• Be able to write clearly and concisely
• Have a sense of humor

A bonus would be if this teammate can already (or be able to learn how to) do the following: 

• Use Airtable to develop relational models, queries, views and dashboards
• Be familiar with  Stata, R, and Python or tools like GitHub

Professional Development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth.

Nuts and Bolts

Location

This position is based in IDinsight’s New Delhi, India or Nairobi, Kenya office. Preference will be given to those with pre-existing work authorization in these countries; however, IDinsight will seek work permits where possible for exceptional candidates. 

Due to the COVID-19 crisis, we are currently “working from home” globally. As such, successful candidates would be expected to work from home until it is possible to safely and responsibly work from an IDinsight office.

Compensation

Compensation and benefits are commensurate with relevant experience and background, and competitive within the social sector. Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations.

Start Date

The start date of this position is flexible, with preference for candidates that can start immediately. We expect a two-year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

How to Apply

Please click the "Apply for this job online" button at the top right. The application asks various questions in order for us to get to know you, and requires a CV and cover letter. Applications are rolling and considered as they are submitted. Only candidates selected for an interview will be contacted. 

More information, including spotlights of current and past IDinsighters, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org. IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace.