ADMINISTRATIVE LEAD

Location: Makati, Philippines

We are seeking an individual who is passionate about making a difference, possesses exceptional attention to detail, and thrives in an entrepreneurial, global setting. The Administrative Lead will manage day-to-day office operations in Makati City, Philippines. He/she will oversee general office administration and operations which include petty cash management, leading immigration processes, owning relationships with vendors, purchasing office supplies and equipment, and maintaining proper stock levels.

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

• Support clients’ use of data and evidence for routine and major decision-making.
• Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
• Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

IDinsight is committed to non-discrimination in our recruitment, employment practices, and organizational culture, regardless of people’s age, disability, gender, gender identity, national origin, race, religion or belief, or sexual orientation, or any other status protected by applicable law.

Our diverse, growing team of roughly 180 outstanding colleagues operate in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org.  

About the Administrative Lead role

The Administrative Lead will report directly to the SEA Operations Associate/Senior Associate and work closely with the SEA Leadership and Global Operations team. Specific responsibilities include the following: 

Responsibilities

• Office administration:
• Run daily office operations (e.g. manage the relationship with office complex, track inventory procure supplies as needed, coordinate with and host office visitors, oversee caretaker if any)
• Maintain office services by organizing office operations and procedures and managing all clerical functions
• Design filing systems and maintain company files and records to ensure they remain updated
• Service Providers: 
• Own relationships with vendors (for example, internet providers, landlords, etc.)
• Liaise and be the primary point of contact with our local bank and local accountant/compliance firm
• Finance Support:
• Manage petty cash and store physical receipts for the office
• Assist the Global Payroll team with payroll processing by supporting in the opening of accounts and ensuring accuracy of information
• Support Global Finance team by processing and organizing local payments, tax filings, and other audit requirements
• Employee Experience:
• Assisting teammates with onboarding, enrollment procedures (BIR, PhilHealth, SSS, and Pag-IBIG), and work visa applications and renewals
• Draft employment contracts, manage and update employee systems and records, and provide administrative support to employees
• Provide support in safety & security, logistics, and travel arrangements (booking flights and accommodations) for company trips and events
• Help manage office culture and morale; help new staff acclimate to life with IDinsight Philippines
• Liaise with IDinsight Regional and Global Operations on global procedures and policies

Qualifications

Knowledge, skills, and abilities

• 0-5 years of relevant experience in administrative work, e.g., experience managing office operations and procedures, including correspondence with vendors, banks, and service providers.
• Bachelor’s degree in Business Administration, Human Resource, Management, or any other related field
• Strong written and verbal communication skills in English
• Proficient in computer applications such as word processing, spreadsheets, database management, email, and utilization of internet

Behaviours and mindsets

• Highly organized, attentive to deadlines, and able to manage a high volume of work with efficiency and under minimal supervision
• Demonstrated ability to be a self-starter and fast learner; resourceful and resilient in the face of challenges
• Ability to interact and engage with employees from diverse backgrounds, and maintain office culture and morale

Preferable qualifications

• Experience working in an administrative capacity in an international organization

Professional development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts

Location

The Administrative Lead will be expected to report on-site, on a regular basis, to the Makati office. 

Start date

We are looking for candidates that can start immediately. 

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations. 

How to apply

Please click the "Apply for this job online" button at the top right. The application asks various questions in order for us to get to know you, and requires a CV and cover letter. 

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org. 

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work. 

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
2. IDinsight will have greater representation from the countries in which we work.
3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace.