Payroll Administrator

Location: New Delhi, India; Nairobi, Kenya; Lusaka, Zambia; Dakar, Senegal; or Rabat, Morocco

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

  • Support clients’ use of data and evidence for routine and major decision-making.
  • Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
  • Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

IDinsight is committed to non-discrimination in our recruitment, employment practices, and organizational culture, regardless of people’s age, disability, gender, gender identity, national origin, race, religion or belief, or sexual orientation, or any other status protected by applicable law.

Our diverse, growing team of 200+ outstanding colleagues operates in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org.  

About the Payroll Administrator role

The Payroll Administrator—in collaboration with one other Payroll Administrator on the Global Operations team—will independently own and operate numerous systems and procedures that facilitate the smooth functioning of global payroll and compensation processes. The Payroll Administrator will be responsible for administering monthly payroll efficiently and accurately on a regular schedule, for 5+ office and project countries. As needed, and often in collaboration with stakeholders at all levels, the Payroll Administrator will be charged with improving the functionality of these processes.

Key Responsibilities

Reporting to the Manager, Operations Analytics and frequently collaborating with our current Payroll Administrator and other IDinsight teams (Regional Operations, Finance, Administrative), the Payroll Administrator will lead:

Payroll Management: Design, document, and implement payroll systems, many of which are built in-house and custom to IDinsight. We want someone who will oversee global payroll in 5+ countries for 100+ teammates; ensure all salary and tax payments are accurate and timely, and; regularly look to improve, automate, and systematize payroll processes.

Reporting and Analysis: Prepare and submit all necessary payroll, tax, and compliance filings. This teammate will also play a key role in compensation-related analyses and projections for senior-level stakeholders in the organization. 

Legal Compliance: Ensure that all compensation procedures and tax and statutory contribution payments are compliant with local regulations by staying up-to-date on federal, state, and city employment laws and tax codes, where applicable.

Required Qualifications

  • Bachelor’s and/or Master’s degree;
  • 1-3 years of professional experience in a human resources, operations, accounting, or finance role;
  • Advanced ability in Excel and/or Google Sheets;
  • Strong oral and written communication skills in English;
  • Passionate about global development and social impact;
  • Detail-oriented and able to execute multi-faceted, procedural tasks with a high amount of autonomy;
  •  Keen eye for accuracy in data-entry and validation;
  • Strong ability to maintain integrity and confidentiality in complex situations, and handle sensitive information, data, and issues with mature and discreet professionalism;
  • People-focused and people-facing, with high levels of empathy and desire to listen to and share in teammates’ victories, concerns, and needs;
  • Strong desire for professional growth and development, with willingness to give and receive frequent and candid feedback;
  • Ability to work with international, cross-cultural, and diverse teams.

Preferred Qualifications

  • Proven experience working with international payroll, income taxation, and business compliance;
  • Knowledge of HR and compensation best practices, philosophies, and latest research, for both the nonprofit and private sectors;
  • Experience in designing, automating, and documenting business systems and processes, especially those in HR and people operations; 
  • Experience working with the entire Google Suite, including Gmail, Drive, Docs, Sheets, Sites.

Professional development

Skills and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend which they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts


This position can be based in IDinsight’s offices in New Delhi, India; Nairobi, Kenya; Lusaka, Zambia; Dakar, Senegal; or Rabat, Morocco. Preference will be given to those who do not require IDinsight to sponsor work authorization; however, IDinsight will seek work permits where possible for exceptional candidates.

Start date

The start date of this position is immediate, with preference for candidates that can start as soon as possible. We expect a 2-year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

Work authorization

IDinsight is able to sponsor employment visas in some countries; however, we will prioritize candidates who do not require IDinsight to sponsor work authorization. All candidates who are not currently located in our countries listed above will be expected to relocate to their office locations at the onset of their employment.


Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer: comprehensive health insurance, including mental health coverage; paid vacation, sick, and parental leave; travel stipends; technology and work from home stipends; professional development funds; and more.

Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations. 

How to apply

Please click the "Apply for this job online" button at the top right. Applications are rolling and considered as they are submitted. The application asks various questions in order for us to get to know you, and requires a CV and cover letter

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status, and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work. 

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

  1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
  2. IDinsight will have greater representation from the countries in which we work.
  3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
  4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace.


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