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Internal Learning Manager

The preferred location is Delhi, India. Placement in Manila, Lusaka, Nairobi, or Dakar will also be considered. Preference will be given to those with pre-existing work authorization in these countries; however, IDInsight will seek work permits where possible for exceptional candidates.

IDinsight is developing a team dedicated to improving internal decision-making and learning within the organisation. This team collects and analyses data to execute our mission and works with internal teams to use that data for decision-making and increase our  total impact. The team uses a similar approach we use on client-facing projects, but instead, focuses on improvements within IDinsight. Our goals are:

  • Primary: Increase IDinsight’s social impact. Improve internal decision-making and learning. Better incorporate internal data, including impact estimates, into decision-making across IDinsight. 
  • Secondary: Support IDinsight’s external communication. Discuss our journey of collecting and using internal data. Help IDinsight communicate our impact.

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

  • Support clients’ use of data and evidence for routine and major decision-making.
  • Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
  • Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

Our diverse, growing team of roughly 180 outstanding colleagues operate in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org.  

About the Internal Learning Manager role

We are looking for someone who is passionate about IDinsight’s data-driven approach to creating social impact and wants to help us apply that approach internally. The manager will possess exceptional analytical, communication, and project management skills. The manager will thrive in an entrepreneurial, low or middle-income country setting. The manager will oversee all aspects of our internal learning efforts (with support from the Impact Improvement Director). 

Responsibilities

As a manager, the day-to-day responsibilities may include:

  • Strategy development and execution - Take primary responsibility for advancing the  internal learning function. This includes strategy development and iteration, research and benchmarking, determining team skills and structures, and hiring teammates where relevant.
  • Internal client liaising - Develop trusted advisor relationships with a wide variety of internal teammates including the CEO and COO, regional leadership, our Research and Data team, and our client-facing teams. Align our work to be maximally useful for these data users. 
  • Technical skills- Deploy a range of data and econometric tools to create actionable insights for internal teammates. Oversee all technical elements of the team’s work, possibly including questionnaire design, indicator selection, data piping and management, data analysis, data visualisation, and evaluation design. Engage internal and external experts in developing and refining our analytical approach. 
  • Project management - Support project planning, developing deliverables, and coordinating with contributors and users.  Lead project management including team management, budgeting, and alignment with strategy. 
  • Communication - Produce high-quality communication materials describing our approach, including technical reports, policy briefs, and presentation materials. 
  • Mentoring junior staff - Professionally develop one or more high-performing early career professionals to help them grow in their role and achieve their long-term career goals.

Qualifications

We’re looking for an entrepreneurial, “get stuff done” teammate with 4-10 years of relevant experience. Desired Qualifications include:

  • Passion for improving lives through building rigorous data into decision-making. 
  • Strong values aligned with IDinsight’s stated values.
  • 4-10 years relevant work experience, including managerial experience in a low or middle-income country.
  • Outstanding interpersonal and leadership skills to effectively and inclusively engage with a variety of internal and external clients. 
  • Ability to develop a deep and nuanced understanding of how data and associated  tools can be tailored to decision-making needs within IDinsight.
  • Strong oral and written communication skills in English. Fluency in languages spoken in countries where IDinsight works is a plus, such as Hindi or French.
  • Experience managing client-facing social sector advisory teams. Ability and interest in sharing knowledge, mentoring others, presenting work and reviewing the work of others.
  • Open-minded self-starter who will thrive while tackling new, unusual and unpredictable challenges.
  • Excited about building a long-term function within IDinsight with evolving sub-projects. Ability to consistently drive the main objective forward.
  • Intellectual curiosity and a sense of humour.

Professional development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts

Location

This position is based in IDinsight’s Delhi, India office. Placement in Manila, Lusaka, Nairobi, or Dakar will also be considered. Preference will be given to those with pre-existing work authorization in these countries; however, IDInsight will seek work permits where possible for exceptional candidates. 

Start date

The start date of this position is January 15, 2022, with preference for candidates that can start immediately. We expect a one-year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight. 

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations. 

How to apply

Please click the "Apply for this job online" button at the top right. Applications are due January 24, 2022 and will be reviewed on a rolling basis. The application asks various questions in order for us to get to know you, and requires a CV and cover letter

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work. 

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

  1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
  2. IDinsight will have greater representation from the countries in which we work.
  3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
  4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace. 

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