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SOUTHEAST ASIA OPERATIONS ASSOCIATE

Location: Manila, Philippines

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

  • Support clients’ use of data and evidence for routine and major decision-making.
  • Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
  • Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

IDinsight is committed to non-discrimination in our recruitment, employment practices, and organizational culture, regardless of people’s age, disability, gender, gender identity, national origin, race, religion or belief, or sexual orientation, or any other status protected by applicable law.

Our diverse, growing team of roughly 180 outstanding colleagues operate in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org.  

About the Southeast Asia Operations Associate role

Our Southeast Asia team is quickly expanding and has potential for significant growth in the next few years. In order to support the expansion of our team, we are seeking a Southeast Asia Operations Associate to manage the necessary operations, legal, compliance, and administrative workstreams for this region. This is a highly dynamic position with high potential for growth as IDinsight expands in the Philippines and Southeast Asia. 

Responsibilities

The Southeast Asia Operations Associate will be responsible for the following:

  • Administration
    • Oversee administrative staff and daily office operations, with the goal of ensuring that the office is a comfortable, convenient place for staff to work
  • Recruitment and Onboarding
    • Support hiring teams in drafting job descriptions and creating applications on our Applicant Tracking System
    • Build and maintain a strong network of potential candidates through proactive market research and ongoing relationship management
    • Work with third-party recruiting firms to find the best talent for senior-level positions
    • Facilitate the onboarding process for incoming teammates and assist them with enrollment procedures
    • Brainstorm ideas and strategies that will contribute to long-term growth, and implementing them in the context of IDinsight's mission
  • Regional Compliance:
    • Ensure compliance to local and statutory labor, immigration and tax regulations
    • Lead the process to obtain visas and work permits for new staff in the Philippines and renewals for existing staff, in coordination with our local legal counsel
  • Culture and Employee Experience:
    • Maintain a culture of mastery, autonomy, and purpose in IDinsight
    • Conduct team health checks, execute employee surveys, and implement improvements to the way we work
    • Contribute to and manage office life and culture building, such as facilitating All Hands Meetings, participating in Social Cultural Committee events and team-building activities, and engaging with the DEI Working Group
    • Critically examine and optimize systems that govern how we work, from internal organizational development to our operational processes and systems
    • Support, depending on team needs and candidate skills and interests, other organizational priorities including but not limited to: impact measurement, risk assessment and management, data security and privacy, knowledge management

 

Qualifications

We are building a team of people that are full of ideas, know a great organization and culture when they see it, intensely focused on their mandate, and “do it, get it done” types who are bought into IDinsight’s vision to change the world through better social sector decisions. Our Global & Regional Operations teammates will have a proven track record and commitment to the tasks at hand. We expect the Southeast Asia Operations Associate to embody these mindsets.

We are currently seeking individuals with 0-5 years of work experience and a Bachelor’s or Master’s degree. Desired qualifications include:

  • Passionate about global development and social impact;
  • People-focused and people-facing, with high levels of empathy and desire to listen to and share in teammates’ victories, concerns, and needs;
  • Detail-oriented and able to take a task from high-level strategic idea to rapid execution with a large amount of autonomy;
  • Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and work streams;
  • High level of conscientiousness and attention to detail; keen eye for accuracy in data-entry and validation;
  • Ability to handle sensitive information, data, and issues with mature and discreet professionalism;
  • Strong communicator in multiple fora (written communications, public speaking, teamwork and upward management);
  • Strong desire for professional growth and development, with track record of openness to give and receive feedback;
  • Ability to work with international, cross-cultural, and diverse teams.

Please note that given the diverse nature of the responsibilities for this role, we are not necessarily looking for someone with experience in every area. Rather, we are looking for self-starters with experience in some of the areas listed in the role description above, with a willingness to quickly learn about other areas. 

Professional development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts

Location

This position is based in Metro Manila, Philippines. The Operations Associate must be comfortable reporting to the physical office (located in Makati City), assuming that the COVID-19 situation is safe enough to do so. 

Start date

The start date of this position is flexible, with a preference for candidates that can start immediately. We expect a 2 year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

Work authorization

IDinsight is not able to sponsor work authorization for this role. Successful candidates will not require IDinsight to sponsor their work authorization in the office in which they'll be based.

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

How to apply

Please click the "Apply for this job online" button at the top right. Applications are rolling and considered as they are submitted. The application asks various questions in order for us to get to know you, and requires a CV and cover letter

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work. 

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

  1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
  2. IDinsight will have greater representation from the countries in which we work.
  3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
  4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace. 

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