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Global Operations Senior Associate

Location: New Delhi, India; Nairobi, Kenya; Lusaka, Zambia; Dakar, Senegal; or Rabat, Morocco

 

About IDinsight

We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.

IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.

We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:

  • Support clients’ use of data and evidence for routine and major decision-making.
  • Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
  • Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.

Our diverse, growing team of 200+ outstanding colleagues operate in nearly two dozen countries around the world.  Learn more about our mission and values at www.IDinsight.org

 

About the Global Ops Senior Associate role

Our Global Operations team is the fuel maintaining a uniquely dynamic and high-achieving multicultural, multi-continental team at the cutting edge of how evidence is used to improve global development programs. This team’s mandate is to attract top talent, create the best place to thrive at work, and build the systems to allow IDinsight teams to achieve social impact. 

Our team is currently looking for a Global Operations Senior Associate. This role would be a great fit for someone who thrives working in a fast-paced, high-energy, get-it-done environment, and is excited to grow professionally alongside a high-performing team.

Responsibilities

Reporting to the Director of Global Operations based in Washington, D.C. and working with our Global and Regional Operations teams, the Global Operations Senior Associate will:

  • Lead strategic, financial, and operational analyses, often in close collaboration with the COO and CFO, to support organizational decision-making;
  • Produce external and internal deliverables—including Excel-based analyses, presentations, and organizational communications—on behalf of senior leadership and the Global Ops team;
  • Supervise two India-based direct reports on their work in 1) payroll and compensation policies and processes; and 2) organizational systems and software;
  • Oversee IDinsight compensation policies, salary structures, salary-setting processes, and payroll and taxation;
  • Manage oversight of IDinsight internal software and other systems, and lead systems improvements, scoping of and negotiations with vendors, and onboarding and troubleshooting for teammates worldwide;
  • Serve on IDinsight’s Diversity, Equity, and Inclusion (DEI) Working Group and lead analyses and policy improvements;
  • Contribute to, depending on team needs and candidate skills and interests, other organizational priorities including but not limited to: impact measurement, risk assessment and management, data security and privacy, knowledge management.

Qualifications

We’re looking for an entrepreneurial, “get stuff done” teammate with 2-5 years of relevant experience. Desired qualifications include:

  • 2-5 years of professional experience in a finance, operations/HR, or international development role;
  • At least one year of experience managing and supervising at least one direct report;
  • Advanced ability in Excel and/or Google Sheets - additional experience using SQL, R, Stata, or other programming languages a plus;
  • Experience or interest in international payroll, taxation, and compensation practices;
  • Experience in systems administration, software management, and data security and privacy;
  • Strong commitment to and/or knowledge of diversity, equity, and inclusion (DEI) principles, especially as they pertain to international development, HR, compensation, and recruiting;
  • Detail- and execution-oriented, able to take a task from high-level strategic idea to rapid execution with a large amount of autonomy and conscientiousness;
  • Demonstrated track record as a self-starter and leader, including comfort with ambiguity and dynamic environments and work streams;
  • Strong communicator in multiple fora (written communications, public speaking, teamwork and upward management);
  • Strong desire for professional growth and development, with track record of openness to give and receive feedback;
  • People-focused and people-facing, with high levels of empathy and desire to listen to and share in teammates’ victories, concerns, and needs;
  • Strong ability to maintain integrity and confidentiality in complex situations;
  • Ability to handle sensitive information, data, and issues with mature and discreet professionalism;
  • Ability to work with international, cross-cultural, and diverse teams.

Professional development

Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.

Nuts & bolts

Location

This position can be based in IDinsight’s offices in New Delhi, India; Nairobi, Kenya; Lusaka, Zambia; Dakar, Senegal; or Rabat, Morocco. Preference will be given to those who do not require IDinsight to sponsor work authorization in these countries; however, IDInsight will seek work permits where possible for exceptional candidates. 

Start date

The start date of this position is no later than Monday 7 March 2022, with preference for candidates that can start immediately. We expect a 2-year minimum commitment, with regular professional development conversations and potential for a long-term career at IDinsight.

Work authorization

IDinsight is able to sponsor employment visas in some countries; however, we will prioritize candidates who do not require IDinsight to sponsor work authorization in the aforementioned countries. All candidates who are not currently located in our country offices listed above will be expected to relocate to their office locations at the onset of their employment.

Compensation

Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.

Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations. 

How to apply

Please click the "Apply for this job online" button at the top right. Applications are rolling and considered as they are submitted. The application asks various questions in order for us to get to know you, and requires a CV and cover letter

Please ensure that your CV includes relevant professional and personal experience as well as details on academic qualifications. CVs can range from one to two pages. Please note, headshot photographs, parental details, birth dates, marital status, and other personal information not relevant to the application do not need to be included in your CV. Additionally, we strongly encourage you to use your cover letter to highlight why you want to work for IDinsight specifically, and what has prepared you to succeed in the role you’re applying for. A customized cover letter is an important part of IDinsight’s recruiting process as it allows us to understand your motivations for the position, relevant skills, and clarity of writing.

More information, including details on IDinsight’s hiring process and frequently asked questions, can be found online at IDinsight Careers. Any questions should be directed to careers@IDinsight.org.

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past. We wish to be part of a new generation of international NGOs who are honest about this history and transparent about our role in the present. Our commitment is also aligned with the impact of our work. 

We seek a workforce that is inclusive of a variety of perspectives that will help us refine and improve our methods and relationships, and strengthen the services we provide our clients and their communities or constituencies. The following commitments represent our vision for the IDinsight team:

  1. IDinsight will have greater representation from the populations with whom we work and clients we serve.
  2. IDinsight will have greater representation from the countries in which we work.
  3. Across all countries in which we recruit, we will seek greater representation from historically excluded communities.
  4. IDinsight will foster an inclusive work culture that empowers a diverse team to do their best work.

IDinsight is an equal opportunity employer and strives to create a diverse and supportive workplace.

 

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